Lead Inside Sales
Experience : 2+ Years
Nagpur, Full-time
Job Summary :
Role & Responsibilities :
- Inside sales – Act as a first interface of Brick&Bolt. Customer Analysis and move services request and move them forward in the conversion pipeline.
- Consistently outperform sales and revenue goals.
- Customer Engagement and Operations – Manages Service Requests and make sure that customers are engaged through the life cycle of Service Request.
- Process Oriented – Data centric in approach and come up with the smart & efficient processes for amazing customer experience.
- Tracking – Tracks each service request and make sure that the related tasks are accomplished on time.
- Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.
- Owning service requests and work on them end-to-end to convert them to the projects.
- Amazing communication skills.
Skills you’ll need to have :
- Very high energy levels and do whatever it takes to creatively and effectively achieve your goals.
- Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement.
- Clarity of thought and communication.
- Past experience in customer engagement and inside/outside sales.
- MBAs preferred.
- Past experience working in construction or real estate domain is a plus.